alibab66 Privacy Policy

1. Who We Are

alibab66 is an online casino and sportsbook platform operated under applicable international gaming authority licensing requirements and serving members primarily based in Malaysia. The alibab66 Platform is accessible at alibab66.net and provides sports betting, live casino, slot games, Toto 4D, and related gaming entertainment services. For all matters relating to data privacy, the data controller is alibab66 as operator of the Platform.

2. Data We Collect

alibab66 collects personal data from you in the following categories:

• Registration Data: Full legal name, date of birth, email address, Malaysian phone number, preferred username, and password (stored in hashed form).
• Identity Verification (KYC) Data: Government-issued identification documents (e.g., MyKad, passport), selfie photographs, and proof of address, collected to comply with anti-money laundering (AML) and licensing requirements.
• Financial Data: Deposit and withdrawal transaction records, payment method details (e.g., Touch 'n Go eWallet account reference, bank account details, FPX transaction IDs), and account balance history. alibab66 does not store full card numbers; payment processing is handled by certified third-party processors.
• Gameplay and Wagering Data: Records of bets placed, games accessed, win/loss history, session duration, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, referring URL, and session timestamps, collected automatically when you access the alibab66 Platform.
• Communications Data: Records of correspondence with alibab66 customer support, including live chat transcripts and emails.

3. How We Use Your Data

alibab66 uses your personal data for the following purposes:

• To create, maintain, and administer your alibab66 member account.
• To process deposits, withdrawals, and in-platform transactions in Malaysian Ringgit (MYR).
• To verify your identity in compliance with AML regulations and our licensing obligations — including confirming you are at least 21 years of age.
• To detect, prevent, and investigate fraudulent activity, unauthorised account access, and prohibited conduct as defined in our Terms and Conditions.
• To personalise your experience on the alibab66 Platform, including surfacing relevant promotions and game recommendations.
• To provide customer support and respond to your enquiries.
• To send transactional communications (e.g., deposit confirmations, withdrawal notifications, security alerts). We may also send promotional communications where you have opted in to receive them.
• To monitor responsible gaming metrics and enforce deposit limits, loss limits, and self-exclusion requests in accordance with our Responsible Gaming commitments.
• To comply with our legal obligations under applicable law and our gaming licence conditions.

4. Legal Basis for Processing

4.1 alibab66 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the Member Agreement (Terms and Conditions) — including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with AML regulations, KYC requirements, and applicable gaming licence conditions.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where alibab66's interests are not overridden by your rights and freedoms.
• Consent: Processing for optional marketing communications, where you have expressly opted in. You may withdraw consent at any time by updating your communication preferences in your account settings.

5. Sharing Your Data

5.1 alibab66 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. We share your data only in the following limited circumstances:

• Payment Processors: To facilitate deposits and withdrawals, your relevant payment details are transmitted to certified third-party payment processors including providers of Touch 'n Go eWallet, Boost, DuitNow, FPX, and Malaysian banking services.
• Identity Verification Providers: KYC documentation may be processed by third-party identity verification services engaged by alibab66 under strict data processing agreements.
• Game Software Providers: Gameplay data necessary to operate live casino, slots, and sports betting services may be shared with licensed game studios and data feed providers.
• Regulatory and Law Enforcement Authorities: alibab66 will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law or our licensing conditions.
• Fraud Prevention Services: Aggregated or pseudonymised data may be shared with industry fraud prevention networks to protect the integrity of the Platform.

5.2 All third parties with whom alibab66 shares personal data are required to handle that data in accordance with applicable data protection law and are bound by contractual data processing obligations.

6. Cookies & Tracking Technologies

6.1 alibab66 uses cookies and similar tracking technologies (including local storage and session identifiers) on the Platform for the following purposes:

• Essential Cookies: Required for the Platform to function — including session management, login state maintenance, and fraud prevention.
• Analytics Cookies: Used to understand how members interact with the alibab66 Platform so we can improve performance and user experience. Data collected is aggregated and anonymised where possible.
• Preference Cookies: Used to remember your Platform settings and display preferences between sessions.

6.2 You can manage or disable non-essential cookies through your browser settings. Disabling essential cookies may impair the functionality of the alibab66 Platform.

7. Data Retention

7.1 alibab66 retains personal data for as long as your account remains active and for a period thereafter as required by our licensing obligations and applicable law. Account transaction records and KYC documentation are typically retained for a minimum of five (5) years following account closure in compliance with AML regulations.

7.2 Where personal data is no longer required for any legitimate purpose, alibab66 will securely delete or anonymise it.

8. Data Security

8.1 alibab66 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption on all data transmissions, hashed password storage, two-factor authentication availability, role-based access controls on internal systems, and regular security audits.

8.2 While alibab66 takes reasonable precautions to protect your data, no method of transmission over the internet is 100% secure. Members are reminded to maintain the security of their own login credentials and to enable 2FA on their alibab66 accounts.

9. Your Rights

9.1 Subject to applicable law, you have the following rights in relation to your personal data held by alibab66:

• Right of Access: You may request a copy of the personal data alibab66 holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data, subject to overriding legal obligations (e.g., AML record retention requirements).
• Right to Restriction of Processing: You may request that alibab66 restricts the processing of your data in certain circumstances.
• Right to Data Portability: Where technically feasible, you may request that alibab66 provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing of your data based on legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

9.2 To exercise any of these rights, contact alibab66 customer support via live chat or at the email address published on the Platform. alibab66 will respond to all data rights requests within 30 days of receipt.

10. Children's Privacy

10.1 The alibab66 Platform is strictly intended for adults aged 21 years and above. alibab66 does not knowingly collect personal data from persons under the age of 21. If alibab66 becomes aware that personal data has been collected from a person under 21 without appropriate verification having been completed, that account will be closed and the data deleted in accordance with our data retention procedures.

10.2 If you believe a person under 21 has registered an account on alibab66, please contact our support team immediately.

11. Changes to This Privacy Policy

11.1 alibab66 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify members via a prominent notice on the Platform or by email to the registered address on your account. Your continued use of the alibab66 Platform following such notification constitutes acceptance of the updated Policy.

11.2 The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or alibab66's handling of your personal data, please contact our Data Privacy team via live chat (available 24/7 on the Platform) or by email at: [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related enquiries within 5 business days.